The customer is usually going through a difficult period. The product is emotional rather than functional. Small mistakes in tone carry real weight. That's a context I respect and enjoy working in.
What drew me to GraveClean specifically is that the business looks thoughtfully built — the brand feels calm and consistent, the customer experience is well-structured, and the services, products and shop sit together with clear logic. That's rare in a small UK service business. I live in Thornbury, a short drive from your Stonehouse office, and I'm looking for exactly this kind of full-time, office-based marketing role locally.
The role is well-scoped and I'm not looking to overpromise. But these might be quietly useful.
Before-and-after photography and short-form video is work I can do at a level above "basic photography skills" — I ran my own production business for three years. Stronger visual assets from the same number of technician visits, without the cost or logistics of a larger production crew.
GraveClean sells a high-trust emotional service and a growing shop of DIY products on the same Shopify store. Most marketing executives have done one or the other. I've done both — including a 100+ SKU rebrand at Produtech.
I enjoy building routines that don't depend on one person. In a small team this matters — it means marketing keeps running when someone is ill or busy, and new hires can step in without everything being re-explained.
Based only on what I've seen from the outside. Not a plan. A way of showing how I'd approach week one.
Other observations — B2B (funeral directors, councils, hospices), the content hub, how the shop supports lead generation — but those are conversations, not a to-do list. I'd rather listen first.